How You Contribute

• Leverage strong expertise in programming languages, frameworks, and development methodologies to solve complex backend and distributed-systems challenges.
• Write high-quality, efficient, and maintainable backend code by following best practices and contributing to core services, APIs, and platform capabilities.
• Comfortable leveraging agentic coding tools and AI-assisted development environments to enhance productivity and code quality.
• Troubleshoot and resolve complex production and architectural issues by identifying root causes and implementing scalable solutions.
• Ensure development stays on track, deliverables meet milestones, and solutions align with business and platform objectives.
• Collaborate closely with cross-functional teams including product managers, other backend development teams, frontend engineers, and quality assurance to ensure alignment on requirements, functionality, and delivery.
• Follow and contribute to engineering processes, service documentation, technical specifications, and API contracts.
• Ensure that development stays on track, milestones are met, and the project aligns with business objectives.

Required Skills and Qualifications

• 5+ years of industry experience in Java backend development.
• Strong proficiency with server-side technologies, including:
  • REST API design and implementation
  • Microservice architectures
  • Backend frameworks such as Spring Boot
  • Databases (SQL, NoSQL, Redis)
• Hands-on experience designing and implementing scalable, high-performance microservices that expose REST APIs.
• Experience solving complex problems that span multiple services, products, or distributed systems.
• Solid understanding of security best practices and the ability to implement measures to protect applications and data.
• Ability to work both independently and as part of a collaborative engineering team.
• Strong commitment to delivering high-quality, performant, and scalable backend solutions on time and within scope.
• Proven ability to mentor other developers through direct guidance and code reviews.
• Bachelor’s degree (or equivalent) in a relevant discipline.

Desirable Qualifications

• Experience with Google Cloud Platform (GCP), Kubernetes, build tools (Gradle preferred), and CI/CD pipelines (GitLab preferred).
• Experience with event-driven messaging systems.
• Experience with contact center technologies, including IVR, Virtual Agents, VoIP, and telecommunications service providers.
• Experience with AI development tools.

Key Stakeholders

• Service owners and their teams
• Technical leadership and senior management
  • Engineering teams