Cloud Support (3+)
Direct Responsibilities
• Clouds concepts,
• Devops global skills, (K8/Docker/Container/Python Scripting)
• Databases – skills to query mongo DBs,
• Good tasks management, prioritisation, risk management,
• Appreciation of production processes, including change and release management,
• ITIL / AGILE knowledge,
• Monitoring – Experience in managing monitoring tools,
• Data – Experience into Log indexing product such as Elastic Search/Kibana, Grafana, Superset.
Contributing Responsibilities
Technical & Behavioral Competencies
• Project management skills – Strong minded and ability to follow project, to report.
• Good general understanding of global infrastructure, firewalls, networking, devops tools and concepts and considerations in these areas.
• Analytical skills - Ability to analyse data surrounding incidents to a fine level, investigate dependencies and evaluate possible areas for improvement, and actions with a view to automate resolution.
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