Bachelor's degree in Computer Science, Information Systems, or an equivalent technical discipline.
8+ years of experience working within software engineering or product development teams.
3+ years of hands-on experience in infrastructure and platform operations, including servers, storage, virtualization, and backup technologies.
Proven experience architecting and delivering multiple (3+) customer engagements involving end-to-end automation of infrastructure and application delivery in on-premises or hybrid cloud environments, leveraging DevOps practices, CI/CD pipelines, and configuration management at enterprise scale.
Demonstrated ability to analyze complex technical challenges in a consulting or customer-facing environment and translate them into practical, scalable solutions.
Experience working in fast-paced, collaborative teams to design and build DevOps-centric platforms and solutions using modern technologies and tools.
Provide engineering-level support for deployed solutions and platforms, ensuring operational stability and continuous improvement.
Strong customer focus with the ability to acknowledge, prioritize, and respond promptly to customer requests, issues, and support inquiries.