· Monitor environments, respond to alerts and incidents, diagnose system and performance issues, and coordinate escalation and recovery.
· Design and maintain automation, scripts, integrations, runbooks, and workflows for provisioning infrastructure, application deployments, health checks, remediation, and routine operations.
· Establish logging, monitoring, alerting, metrics, and tracing standards; improve alert quality by reducing noise and ensuring alerts are actionable.
· Build dashboards and visualizations that communicate system health, availability, performance, capacity, service-level objectives, and incident trends.
· Contribute to Operations Team projects from planning and implementation through documentation, transition to support, and closure.
· Review and improve technical procedures, scripts, automation, and operational documentation.
· Track activities and stakeholder commitments through completion to deliver project work and improve production quality, reliability, and availability.
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