Key Responsibilities:

Qualifications:

• • Contribute to the delivery of reusable automation solutions and reliability frameworks to support LoB teams and reduce operational burden.

  • Support implementation of failover workflows, swing tests, and recovery automation for business-critical applications.

  • Work with SREs across Services to identify automation opportunities, share reusable tooling, and improve adoption of production engineering standards.

  • Maintain and contribute to the central production engineering backlog using Jira, helping prioritize and organize workstreams aligned to Services Technology needs.

  • Support the development of utilities, scripts, and templates to improve production support effectiveness and reduce manual intervention.

  • Engage in the Services Production Engineering Forum, collaborating with other engineers to share knowledge and resolve common challenges.

  • 5-8 years of experience in SRE or Engineering roles with a strong focus on automation, resiliency, and tooling.

  • Proficiency in one or more scripting or automation languages (e.g., Python, Bash, Terraform, Ansible, YAML).

  • Strong understanding of CI/CD workflows, Agile delivery, and reliability integration into development pipelines.

  • Familiarity with capacity planning, telemetry, and using production data to improve service operations.

  • Experience supporting or developing tools across hybrid platforms (on-prem, cloud, and containers like ECS/Kubernetes).

  • Good communication & interpersonal skills

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