bankofamerica | 9 days ago | Chennai

Responsibilities

To lead on the delivery of all Automation Testing and Engineering products aligned with M365 platform: Exchange Online, Teams, SharePoint Online, One Drive
Ensuring that the service is monitored, maintained and all new developments are brought to light and offered up to senior management for review and delivery. Keeping up to date with new and emerging changes will be paramount.
Expected to proactively identify opportunities for business areas to benefit from the use of new Microsoft technology, to assist in the development of use and business cases.
Manage and provide support to the platform – supervise & contribute to support, enhancement and administration queries.
Leads on the configuration of the M365 suite and advises on best practices.
Work with the wider Team to
- Collaborate and design/develop modules for onboarding of self-service tools for M365 suite of products.
- Assess and champion the use of Microsoft’s entire platform, e.g., Power platform, Data and API
- Ensure consistency in approach to support M365 environments.
- Ensure essential security standards and best practice for data protection are in place.
Ensure all relevant software documentation is kept up to date and reflects current and future requirements for the organization.
Demonstrate available capabilities and solutions to business areas.
Demonstrate reports, dashboards, and analytic services.
Reporting and alerting used for troubleshooting, audit, and problem resolution.