Key Responsibilities:

• Business Impact : Comprehend and align SRE activities with Pearson's business goals, understanding the impact of reliability on organizational objectives.

• Continuous Improvement : Proactively drive initiatives within the SRE team that contribute to greater reliability and operational efficiency.

• Incident Management : Lead and coordinate the response to major incidents, exhibiting excellent crisis management capabilities.

• Automation & Innovation : Continually propose and implement automation solutions that elevate operational efficiency and SRE best practices.

• Collaboration & Communication : Foster strong relationships with cross-functional teams and articulate complex technical concepts to non-technical audiences.

• Learning & Adaptability : Remain updated on industry trends and emerging technologies, showcasing the ability to adapt and learn quickly.

• Cultural Contributions : Promote and exemplify SRE culture principles such as blameless post-mortems, an automation-first mindset, and data-driven decision-making.

• Leadership & Mentorship : Act as a mentor to Associate and Titled SREs, facilitating their professional growth and development.

• Technical Depth : Display deep technical knowledge across multiple SRE domains including cloud computing, networking, security, and automation.

• Architectural Design & Review : Contribute to setting the strategic direction of the SRE team, participating in long-term planning and organizational vision.

• Technical Excellence : Achieve mastery over Pearson's systems, architecture, and technology stack, with the ability to address complex technical challenges.

• Consistent Performance : Maintain consistently high performance, proving your capability to deliver results over time.

• Strategic Initiatives : Lead large-scale projects focused on reliability, scalability, and performance improvement.

Skills & Qualities:

• Technical proficiency in Pearson's technology stack

• Outstanding leadership and mentoring capabilities

• Excellent communication and collaboration skills

• Resilience and adaptability in fast-paced environments

• Strong focus on continual learning and skills enhancement