Service Operations Specialist (NM+)
barclays
|
11 days ago
|
Pune
To be successful as a Service Operations Specialist you should have experience with:
- Essential Specialist Skill.
- Experience on Exchange On Premise / Exchange Online.
- Experience on M365 Services like - Azure Active Directory, Intune, Teams, Citrix / VDI.
- Email Gateway like - Trust wave Secure Email Gateway (formerly Mail Marshal), ProofPoint.
- Excellent knowledge on Citrix Presentation Server, Citrix XenApp , Citrix XenApp & XenApp , Provisioning Services.
- Ticketing Tools like Service now / Service first.
- Experience of working & handling 2nd or 3rd line in a IT support environment.
- Experience of working in large enterprise solutions (>100,000 seats across multiple geographic environments).
Some other highly valued skills may include:
- ITIL Foundation, Office 365 (Exchange Online, Azure AD, Microsoft Intune).
- AZ-900: Microsoft Azure Fundamentals.
- AZ-140: Azure Virtual Desktop Specialty.
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