You will work closely with other cloud teams, product managers, engineers, and other functions to collaborate and succeed as a team.   

• Engage with teams and improve service delivery and reliability across their entire lifecycle.   

• Drive deep technical efforts to adopt reasonable and innovative solutions.   

• Seek out the cause of errors and instability in our production cloud services and drive teams towards better operational excellence.   

• Engage with product and platform teams to improve and evolve systems by lobbying for changes that improve reliability, resilience, and observability.    

• Result based collaborations using deep technical leadership and people skills.   

• Help Identify and drive down toil with creative innovation and automation.   

• Help Duck Creek technically at every level to lead the insurance industry in cloud solutions.    

WHAT YOU’VE DONE

• Degree preferred or equivalent years of practical job experience in a similar function or role.  

• 7 years of experience in design, architecture, creation, troubleshooting software solutions and infrastructure with 4 years of SRE experience or equivalent.  

• Experience with enterprise scale continuous delivery environments.   

• Deep knowledge of all parts of infrastructure with a proven record of implementing it at an enterprise scale.   

• Proven background in On Prem to Cloud migrations.   

• Deep background in Windows Server and Linux environments.   

• Experience with sustainable incident response in a blameless environment.  

• Knowledge of cloud platforms (prefer Azure) and container and orchestration technologies.   

• Experience with APM and Observability and related tools such as, Dynatrace, Splunk, Prometheus, Grafana, DataDog etc.   

• Experience with Incident response related tools and methodologies, for example - PagerDuty, Blameless Post mortems.    

• Comfortable with a high level of autonomy and working with a distributed team.   

• Knowledge of Cloud and application security preferred.  

• Strong knowledge of cloud design patterns for scale, data management, resiliency, etc., preferred.  

• A love for high quality and a knack for testing preferred.  

• Implementable opinions about design, cloud, dashboards, metrics, and SLO’s preferred.  

WHAT ADDITIONAL INFORMATION YOU MAY WANT TO KNOW

• Work Authorization: Legally authorized to work in the country of the job location  

• Location: Remote India