Responsibilities
 

• Educate application and infrastructure management about SRE approaches
• Collaborate with product-engineering teams, build strong relationships and be ready to solve complex challenges together.
• Ensure applications and their infrastructure are updated and released at a defined pace.
• Build monitoring, automation and tooling around applications and related standard procedures, eliminate manual work.
• Troubleshoot complex problems that may span the full service stack.
• Ensure SLAs, proactively monitor and manage the availability of infrastructure and applications.
• Optimize performance of components across the full service.
• Be a part of the SRE team on-call rotation.

Qualifications
 

Minimum Qualifications

• 3+ years of experience with Site Reliability Engineering and/or related software development roles
• Experience with:
  • Building, configuring, and maintaining operational monitoring and reporting tools
  • Operations in on-premises and cloud environments
  • Incident management and change management
  • Complex information security concepts
• Demonstrated knowledge of:Linux OS and fundamental technologies like networking, DNS, Mail, IP filtering, etc.
  • Scripting languages (Python, Bash, Groovy, Go, etc)
  • Traditional web stack (frontend, API, application backend, caches, databases)
  • Asynchronous and reliable application design (message queues, DB replicas, load balancing, auto-scaling, etc)
  • Kubernetes deployments
  • Release approaches (roll-out, canary, blue/green, etc)
• Ability to be part of the team’s on-call rotation
   

Preferred Qualifications

• Strong communication skills
• Experience with:
  • Infrastructure as Code tools (Ansible, Terraform, CloudFormation, etc)
  • Relational DB’s such as: PostgreSQL
  • NoSQL DB such as: Redis, MongoDB, Cassandra, BigQuery
  • Messaging/Stream processing platform such as: Kafka
  • AWS (EC2, S3, RDS, etc…)
  • Virtual/cloud or physical networking and relevant firewall/security configuration
  • Microsoft Windows Server, IIS, Active Directory, SQLServer, and PowerShell
  • CI/CD tools such as: Jenkins, ArgoCD
  • Jenkins pipelines
• Background working in heavily regulated industries such as banking, finance, or healthcare