WHAT YOU WILL DO

• Engage with our customer's technical teams to analyze and understand current DevSecOps/CI/CD/Policy & Template Governance tools and processes
• Architect and implement an optimized Harness setup for integration, scale, and repeatability
• Interface with the Customer's Executive and Leadership teams to understand the technical goals and business objectives related to their CI/CD process, design their Harness implementation to best fit those requirements, and correlate the technical success criteria to the business requirements
• Provide positive anecdotes from each engagement, craft best practices around Customer implementations, convert them into automation and create reference patterns
• Document and implement processes and solutions that are employed for onboarding success for the purpose of internal enablement 
• Contribute to the product design, assist in the Harness Community, and for building out of an advanced technical knowledge base
• Consult on DevSecOps/CI/CD best practices, processes, solutions, etc.
• Interact with customers on a professional, meaningful and technically deep level 
• Work closely with Pre-sales and Post-sales teams to ensure that Harness customers are successful and experience a high level of customer satisfaction with the Harness solution.

ABOUT YOU

• BA/BS degree in CS or Computer Engineering-related field with 3+ years of relevant experience
• 5+ Experience with DevOps and including some multiple of the following solutions preferred:
• Kubernetes, Jenkins, GitHub, Gitlab, Bamboo, TeamCity, TravisCI,  Bitbucket, Jira, ServiceNow, Helm, Kustomize, PCF, OpenShift, AWS, GCP, Azure, Terraform, CloudFormation, Linux, Python, Bash, Powershell, AppDynamics, New Relic, Dynatrace, Instana, Prometheus, ELK, Splunk, Sumo Logic, etc.
• Experience delivering custom solutions to customers of all sizes, whether internal or external (external customer-facing experience a plus).
• You are a perpetual learner, thrive in a team setting, enjoy sharing your experience and solutions, consistently pursuing excellence and success in all your tasks, detail-oriented and analytical, with excellent written and verbal communication skills.
• Results-driven individual with a hunger for accomplishing in fast paced environments and a knack for optimizing processes
• Willingness to travel up to 25%