Your role and responsibilities

As part of the Granite Feedback Team, your primary objective is to accelerate the success of Gen AI use cases involving IBM products and external clients. You will take the lead in analyzing and supporting these use cases, focusing on proper model usage, prompt optimization, testing, and related activities. In this role, you’ll drive engagements end-to-end, collaborating closely with other IBM business units and clients, while regularly communicating progress, next steps, blockers, and key insights to senior management. Additionally, you will contribute to technical content and tutorials aimed at upskilling the IBM Gen AI developer community, enabling them to independently debug and support their own use cases.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

• Strong skills in software development (Python, OOP, Design Patterns, Software development best practices, etc.)

• Strong knowledge of REST APIs specs/implementation

• Experience with Containers (container, Docker), Kubernetes, and/or OpenShift

• High-quality software architecture, clean code, documentation, and tests

• Some experience with Foundation Models, Machine Learning, Deep Learning, and Jupyter Notebooks

Preferred technical and professional experience

• Experience with LLM libraries such as Hugging Face, Transformers, LangChain/LangGraph

• Experience with Test Driven Development

• Experience with distilling newly published research or participating in a research community

• Some experience with LLM-based applications, such as Agents, and LLM evaluations
  
  Other Skills

  • Innovate on problem solutions/design (problem solver mindset)

  • Self-driven/taught

  • Ability to work independently and act as an SME to others

  • Ability to quickly adapt to new project settings

  • Curious and expresses a desire to help up-skill others

  • Strong communication skills (Good verbal and written skills are a must).

  • A significant portion of this role involves carefully communicating nuanced settings.