The role includes the following tasks:

• Design, implement, monitor, maintain and optimize SAP S/4HANA systems for SAP Sovereign Cloud.
• Setup of a multi-system landscape architecture and integration aspects between heterogeneous system technologies.
• Life cycle management activities like Hotfixes, Upgrades, EPs.
• Provision, monitor and operate cloud services meeting SLAs and KPIs.
• Analyse, troubleshoot and solve operational issues, and respond to incidents.
• Work with complex systems administration, database administration, and landscape maintenance.
• Maintaining the integrity and security of servers and systems.
• Develop and monitor policies and standards for allocation related to the use of computing resources.
• Conduct root cause analysis and implement continuous improvements.
• Partner with product development team to design and enhance the services.
• Work in a diverse environment and cross-train with other global team members.
• Provide on-call support for incidents and performance degradations.
• Flexible schedule which may include weekend or after business hours work.
• Commitment to maintaining office presence for efficient team collaboration.

What you bring           

• A minimum of 4 years of SAP experience with at least 2 years focus on SAP S/4HANA.
• A minimum of 2 years of experience in implementation, upgrade and support of SAP S/4HANA systems.
• Bachelor's degree from an accredited college/university in an appropriate field.
• Excellent troubleshooting skills and comprehensive and conclusive root cause analysis.
• Experience in implementation, upgrade and support of the latest SAP systems versions, running on Windows/Linux OS and HANA, etc.
• Good knowledge of hyperscalers like AWS, Azure or GCP.
• Experienced in building and/or planning and testing of the DR.
• Security-first mindset, and familiar with Cycbersecurity, Governance, Risks and Compliance.
• Knowledge of Cloud Computing, Databases, Web services, networking, virtualization, and internet protocols.
• Ability to multitask and handle various projects, deadlines and changing priorities
• Strong interpersonal, presentation, and customer service skills
• Willingness to work in a 24/7 environment for 5 days with on-call duties from office premises
• Commitment to maintaining office presence for efficient team collaboration.
• Must be an Indian citizen and willing to undergo a security clearance process