What you'll build :

As an IT Technology Consultant, you will be responsible for:

• Handling Incidents, Alerts, and Service Requests
• Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support.
• Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLAs
• Conceptual design, configuration, and administration of server landscapes with focus on Linux Operating systems
• Troubleshooting and resolving any hardware, OS, App and DB related issues that impact the business
• Managing daily operations ensuring high availability
• The role is part of a 24x7 operational team following a global follow-the-sun model, with rotational shifts and week-offs.
• Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the team
• Coordination with international teams in global projects / crisis handling / de-escalation initiatives
• While cross-trained in all topic areas (Basis/application, OS and Database), you’ll specialize in one of these areas and own incidents and service requests closure end-to-end

What you'll bring :

• BE / BTech / MCA from a reputable institute
• 6 to 9 years of work experience in Linux administration
• IT experience with network services like DNS, LDAP, Samba, sFTP, Sendmail, Postfix
• Experience on at least one of the public cloud service providers (Microsoft Azure, Amazon Web Services, Google Cloud Platform)
• Understanding of NFS, BlockDevice, Raid concepts
• Scripting experience - Any of Shell, Perl, Python, Go, or similar
• Working experience in Virtualization (XEN, VMware)
• Experience with OS monitoring, backup/restore, configuration automation technologies (Chef)
• Experience working in an international environment, being able to work effectively with international and virtual teams
• The role is part of a 24x7 operational team following a global follow-the-sun model, with rotational shifts and week-offs.
• Capable in technical documentation and creation of knowledge-based assets (KBAs)
• Ability to continuously acquire new knowledge proactively and independently
• Analytical and solution-oriented thinking
• Basic Knowledge in Network and Storage