Deputy Manager_Cloud Systems (4+)
vodafone
|
30 days ago
|
Pune
What you will do
- Provide operational support for OSS applications in the telecom domain.
- Ensure high availability of OSS services through proactive and reactive measures.
- Resolve incidents effectively within defined SLAs.
- Manage escalations and collaborate with internal teams for resolution.
- Prioritise tasks efficiently to manage business-as-usual (BAU) operations.
- Lead critical troubleshooting calls and adopt a structured problem-solving approach.
- Engage in stakeholder management to ensure smooth service delivery.
Who you are
- Possess 4+ years of hands-on experience with AWS components such as EKS, EC2, VPC, IAM, RDS, Route53, S3, and EFS.
- Skilled in Kubernetes administration and CI/CD concepts.
- Proficient in GitHub Actions, Ansible playbooks, and ArgoCD.
- Familiarity with MongoDB, Python, and Terraform is advantageous.
- Understanding of the telecom domain and application operations.
- ITIL and AWS certifications are desirable.
- Demonstrate strong stakeholder management, troubleshooting, and debugging capabilities.
- Exhibit open-mindedness, clear communication, and solution-oriented thinking.
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