What You'll Do:

• Responsible for building and provisioning enterprise-grade data, messaging, and analytics platforms in the public cloud
• Ensure that data, services, and infrastructures are reliable, fault-tolerant, efficiently scalable, and cost-effective
• Administration of Linux machines, web servers, application servers, databases, and infrastructure support for products and businesses
• Own end-to-end availability and performance of mission-critical services and build automation to prevent problem recurrence
• Develop tools and automation using Ruby, python, etc., to increase availability and performance
• Collaborate with Product and Release Engineering for new product releases and maintenance
• Coordinate change management
• Participate in incident response and blameless post mortems
• Participate in 24×7 on-call rotation for after-hours emergencies

What You Will Bring to Coupa:

• Bachelor’s degree and 7+ years of professional experience
• 3+ years of production support for Elasticsearch/Redis/Kafka (Elasticsearch experience is a must)
• 3+ years of production system administration and web operations experience
• 2+ years of programming experience in Ruby, Java, Perl, Python, or equivalent
• 2+ years of experience with configuration management tools such as Chef, Puppet, Salt, or equivalent
• Experience with AWS or a comparable cloud provider
• Experience with Infrastructure-as-Code products like Terraform
• Experience in massive-scale web operations
• Expertise in problem-solving and analyzing globally distributed systems
• Excellent written and verbal communication skills