Coding and Scripting

• Interact with and read code
• Leveraging scripting tools to automate common infrastructure management and operational tasks

Infrastructure Fundamentals

• Design, implement, administer, and support infrastructure technologies and solutions.  These technologies and solutions can include computing, storage, networking, physical infrastructure, software, commercial-of-the-shelf (COTS), and open source packages and solutions. They can also include virtual and cloud computing such a Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS)

Information Security

• Identify information security risks and the controls that can be used to mitigate threats within solutions and services
• Design solutions and services with security controls embedded, specifically engineered with mitigation of security threats as a core feature

Modern Standards Approach

• Leverage a strong understanding of the most appropriate modern standards and practices, and how they are applied
• Coach and guide others in these standards

Ownership and Initiative

• Take accountability for issues that occur and be proactive in searching for potential problems
• Achieve excellent user outcomes

Problem Management

• Ensure that the right actions are taken to investigate patterns and trends to resolve and anticipate problems
• Coordinate the team to investigate problems, implements solutions, and take preventative measures

Service Focus

• Understand and communicate the bigger picture by taking groups of services and investigating how to get the best of underlying services

Systems Design

• Design systems characterized by high levels of risk, impact, and business or technical complexity
• Control system design practice within an enterprise or industry architecture
• Develop effective implementation and procurements strategies, consistent with business needs
• Ensure adherence to relevant technical strategies, policies, standards, and practices

Systems Integration

• Establish standards and procedures across a service product lifecycle, including the development product lifecycle, and ensure that practitioners adhere to these
• Manage resources to ensure that the systems integration function works effectively

Technical Understanding

• Anticipate and advise on future technology changes that present opportunities for products and platforms

Testing

• Manage testing activities within development or integration activities
• Manage risks and take preventative action when risks become unacceptable
• Manage relationships with other platforms in testing coordination

Troubleshooting and Problem Resolution

• Use lateral thinking to break a problem down into its component parts to identify and diagnose root causes
• Troubleshoot and identify problems across different technology capabilities including computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS) and open source software