Your key responsibilities

• Assist in resolving infrastructure and DevOps-related incidents and service requests.
• Support CI/CD pipeline operations and automation workflows.
• Implement infrastructure as code using Terraform.
• Monitor platform health using native tools like AWS CloudWatch and Azure Monitor.
• Collaborate with CloudOps and DevOps teams to address deployment or configuration issues.
• Maintain and update runbooks, SOPs, and automation scripts as needed.

 Skills and attributes for success

• Working knowledge of AWS and Azure core services.
• Experience with Terraform; exposure to CloudFormation or ARM templates is a plus.
• Familiarity with Docker, Kubernetes (EKS/AKS), and Helm.
• Basic scripting in Bash; knowledge of Python is a plus.
• Understanding of ITSM tools such as ServiceNow.
• Knowledge of IAM, security groups, VPC/VNet, and basic networking.
• Strong troubleshooting and documentation skills.

To qualify for the role, you must have

• 3–4 years of experience in CloudOps, DevOps, or cloud infrastructure support.
• Hands-on experience in supporting cloud platforms like AWS and/or Azure.
• Familiarity with infrastructure automation, CI/CD pipelines, and container platforms.
• Relevant cloud certification (AWS/Azure) preferred.
• Willingness to work in a 24x7 rotational shift-based support environment.
• No location constraints