A day in the life of an Infoscion • As a Senior Site Reliability Engineer, you will play a critical role in providing expert guidance on Application and infrastructure best practices from reliability perspective. • Improve reliability, quality, and time-to-market of our suite of products/applications. • Define suitable metrics for system with SLO/SLI and setup observability mechanism to track it • Define error budget as per the SLO • Define strategy and setup up High Availability and Load Balancer based architecture • Drive a metrics-driven culture and software delivery process using data to measure overall system quality and reliability. • Balance feature development speed and reliability with well-defined service level objectives • Provide primary operational support and engineering for products/applications • Partner with solution architect and development teams to improve services reliability • Participate in system design, infra management and capacity planning • Participate in automating operational tasks and toil reduction • Provide automation solutions for performance management, disaster recovery, monitoring and observability • Work with business users to understand issues, develop root cause analysis and work with the development team for enhancements/fixes • Working on distributed traces to visualize the entire workflow and analyze the cause of problems/incidents • Improve security and performance of infrastructure and applications • Provide support, improve, and implement infrastructure as code • Define, evangelize, and maintain SRE best practices • Solutionize and implement DevSecOps best practices • Improve automation including system’s self-healing capability • Manage and participate in on-call incidents, if required (Priority Incident)