• Ensure/perform delivery of activities within defined SLAs for the customer/internal landscapes which will include various internal stakeholders
• Sound knowledge of BASIS activities like Client Administration, System Refresh/Copy, and application update/upgrade
• One of the key Focus areas of your activities will be increasing automation along with stabilization improvements to help Operations to reduce manual effort and cost structure (lower TCO) and deliver faster services to our customers
• Drive issue resolution together with the team and utilizing the expert network.
• Hands-On knowledge on HANA db administration
• Knowledge on handling ABAP/HANA performance issues & Root cause Analysis
• Knowledge on working on Cloud Environment is an added advantage
• Knowledge on working on Linux
• Basic understanding & working knowledge of scripting is an added advantage
• Knowledge on SPC and TIC Tools will be added advantage.
• SAP Web-dispatcher & Load balancer functionality experience.

WHAT YOU BRING

• 4 - 7 years of relevant experience in Basis & HANA DB Administration along with SAP NetWeaver Technology.
• Exposure to ITIL/ITSM processes, ITIL certification preferred.
• Strong Communication and Coordination skills.
• Understanding of SaaS and Cloud offerings or products, and related processes is an advantage.
• Holistic understanding of SAP Basis, HANA, Linux OS, Virtualization and other Infrastructure areas like Storage and Network.
• May be required to work on weekends, off-hours