Responsibilities

• Live Site Management – Almost all Microsoft come to rely on Azure Data Explorer (Kusto) for keeping their business running. This fuels a lot of passion in our team to keep the systems working at high availability and performance
• As a Service Engineer you will be part of a global team driving huge scale live sites 24X7 (with follow the Sun model) and is passionate to deliver the best service within Microsoft as well as to external customers
• Customer Focus – Microsoft core value is Customer First. We in Kusto take pride in that and bring unwavering customer focus and support to help our customers utilize, embedded and build deep solutions on top of Kusto tailored to their needs.
• Automation – As Kusto scale is huge and is expected to keep growing rapidly, we are committed to deliver automation and tooling to improve our live site management and adhere to scale without scale methodology. 
• Design - Evaluate and contribute to product, service design and architecture, help shape Site Reliability Engineering strategies, review specifications, design and improve upon core processes.
• Observability - Identify system problems and recommend monitoring solutions & automation to improve processing efficiency and stability. 
• Provide engineering design across different workloads including incident & problem management, change management, security and compliance.
• Continuous integration/deployment - Implement/maintain and operate the build and release pipelines allowing our developers to safely code/test and deploy our products in very large scale. 

• Community Building - Help us build and contribute to an exciting Azure Data explorer community​ 

Qualifications

• ​​Bachelor's Degree in Computer Science, Information Technology, or related field
• 3+ years of technical experience in software engineering, network engineering, service engineering, or systems engineering
• Livesite, Production support, Customer troubleshooting would be a good fit for the role
• 2+ years of scripting and programming experience, including any of the following: .NET, PowerShell, Python, C
• Kowledge in Automation and devops could be a plus
• ​​A combination of Software Engg and Support engineering is a good fit for the role​