Responsibilities
Candidate needs to have 15 years of full time education · Proficient with basic computer knowledge · Excellent website research & navigation skills · Should be good in reading/understanding/interpretation of the content · Candidate should be flexible to work in 24*7 environments, comfortable to work in night shifts (Rotational) · Excellent verbal, written communication, interpretation and active listening skills · Should have good command over English Grammar and Fluency in English · Should be able to manage outbound calls in a timely manner following the scripts when handling different subjects/scenarios · Ability to quickly and efficiently assimilate process knowledge · Effective probing & analyzing skills and capable of doing a multi-tasking of voice & data entry · No long leave in plan for at least next 1 year · Work will be from office only (No WFH)
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