BIE, Customer Experience Strategy, CXBT Capability Team
Job Description
- Build and maintain data pipelines, ETL jobs, and data models that result in improved Customer experience.
- Write and optimize SQL/PySPARK queries to produce weekly and monthly reports, translating raw data into actionable insights for regional leads and senior leadership.
- Collaborate with Product Managers, Program Managers, and peer Business Intelligence Engineers to align data definitions, standardize metrics.
- Investigate data anomalies, root-cause quality issues, and implement validation checks so that discrepancies are caught before they reach stakeholders.
- Maintain clear documentation of your data artifacts and analytical methodology, and identify opportunities to automate manual processes for improved pipeline reliability and reporting efficiency.